The front office is the heart of a hotel. Its functions include reservations, check-in and check-out, guest and concierge services, as well as an accounting component. Standard operating procedures ar ...

Standard operating procedures are the instructions you follow to make sure every part of your business is working right. SOPs are essentially a set of instructions that help people know exactly ...

The answer is implementing standard operating procedures (SOPs). An SOP is analogous to the do-it-yourself instructions that come along with Ikea furniture.

Standard operating procedures document routine procedures for a business. The EPA recommends that standard operating procedures be written in a simple, step-by-step manner, with flowcharts to ...