Well, maybe it was ready, but the front- desk employee didn’t like your attitude. “For guests who are rude, drunk or just obnoxious, a clerk may well make them wait,” says Michael Matthews ...

When flooding forced them to seek refuge at a local hotel, a Durham couple were turned away because of their address.

3 Business Traveler Insights From a Hotel Front Desk Clerk. Seth Porges. May 12th, 2016 at 4:54 PM EDT. Skift Take.

An Iowa hotel has settled a lawsuit with a New Jersey woman who was raped and battered after the front desk gave the attacker her room key. Attorneys for Cheri Marchionda say the operators of the ...

Consumer Affairs basically says that hotel guests can avoid what it calls the "Front Desk Scam" by simply hanging up. The organization writes : "[A]lways remember the anti-scam rule 'Don't call me ...

RAPID CITY, S.D. (WAFB) - A Louisiana state trooper’s admission that he paid a hotel front desk clerk $200 dollars for sex may have helped him dodge a rape charge while at an out-of-state ...

Motel front desk clerk sentenced to 180 days in jail for raping guest The man's DNA matched semen samples found on the woman's clothing. He told law enforcement he had no idea how his DNA got on ...

An employee of the Inn at Aspen allegedly got drunk in town early Saturday morning, hit a taxi while driving the hotel shuttle and then spit in a police officer’s eye while being arrested at the hotel ...

A former desk clerk at a north Scottsdale-area hotel was arrested by police in connection with the Aug. 22 shooting death of the man’s co-worker.

Hewitt had been at the hotel for about half an hour when the phone rang. It was the clerk, who said Hewitt had some drink vouchers waiting for him at the front desk.