Hilton Hawaiian Village is not alone in its quest to stem room-service losses and find new ways to serve a changing customer base. Starting Nov. 1, Sheraton Waikiki also will pilot in-room dining ...

Crain’s says that in August, the midtown Hilton will eliminate its room service and instead offer guests “a downmarket grab-and-go restaurant” called Herb n’ Kitchen. (Say the name out ...

The Hilton Anaheim is a contemporary-style hotel located just a block away from Disneyland right next to the Anaheim Convention Center. You might even have a view of Disneyland from your room! Our ...

The demise of room service may be exaggerated. Sure, it's true that hotels appear to be scaling back or eliminating options. The New York Hilton Midtown made the news last week for its plans to ...

2. Granola at The Jefferson, Washington, D.C. Those staying at Washington, D.C.'s The Jefferson Hotel prefer getting a light and nutritious start with the hotel's "Power Crunch" breakfast.

Since implementing Fresh Connection, Hilton Hawaiian Village has closed its 27-person room service department. Gibson said nine room-service attendants retired, and most other workers were ...