Are your customers happy, or not? How do you know ... won’t make any changes based on their responses to a customer satisfaction survey. And some customers will stop doing business with a ...

To kick The Happy Customer Index off ... Eatz is one of four established fast-casual brands that increased its customer satisfaction scores by double digits in 2022; perhaps it is no surprised ...

Beloved Texas grocer H-E-B saw a drop in customer satisfaction over the past year that put the store on par with fellow Texas ...

Customer feedback is a view of the customers on their experiences with the company's products, services, or processes.

If you aren’t that happy with your wireless provider’s customer service, you have plenty of company. Wireless customer care ...

A new report reveals that Costco’s customer satisfaction score has dropped, while Trader Joe’s and Publix are leading the ...

will have many more unsatisfied customers than happy ones. Or simply many who choose not to complain and migrate to the competition. Organizations that focus on creating genuine satisfaction are ...

Walmart-owned Sam's Club saw a huge jump in this year's customer satisfaction rankings, while Costco's score slipped slightly ...

What makes them happy or sad? What is it that they want from us anyway? SaaSletter’s research on Drivers of Customer Satisfaction + Category Leadership surveyed 4,222 software companies.

After taking the top spot last year, H-E-B dropped to No. 5 in Dunnhumby’s 2025 Customer Satisfaction Index, which measures ...