When accountability and an open line of communication are always present, employees also feel good about advocating for their personal needs with their direct leaders. Garner has a flexible PTO policy ...

Great leaders know feedback isn’t just about what you say — it’s how you say it. The right approach keeps teams motivated and service sharp. When used strategically, the “compliment sandwich” builds ...

Providing meaningful feedback—a crucial part of every leader’s job—requires a delicate balance of clarity, empathy and purpose. A leader who is able to deliver feedback clearly and directly, with ...