The Genius Bar is the technical support counter available exclusively at Apple Store locations. The employees are trained at the Apple corporate headquarters, and are able to help with both hardware ...

Use the Apple Support site or the app to explain the issue and reserve a time slot Reviewed by Ryan Perian Reviewed by Ryan Perian Visit Apple Support Site > locate product > explain hardware issue > ...

The Genius Bar has been one of the most successful things about Apple Store retail locations for the past several years. However, there was a time when former Apple CEO Steve Jobs thought it was a bad ...

Apple is now requiring that all users booking a Genius Bar appointment online sign in with an Apple ID. Previously, users could instead fill out a form with name, address and email in order to book an ...

Apple on Friday updated its Support website to incorporate an option to schedule Genius Bar reservations for certain hardware and software issues, further filling in gaps between AppleCare's many arms ...

People who want to grab walk-in appointments from the Genius Bar may have a new reason to celebrate. According to a report by Mark Gurman at 9to5Mac, Apple will be rolling out a new version of its ...

Apple’s main flagship store in San Francisco, the one at 1 Stockton Street, has never been a particularly nice place. It’s on a busy corner with treeless sidewalks, and for the last couple of years, ...