How to make a Genius Bar appointment on iPhone and iPad using the Apple Support app. Open the Apple Support app on an iOS or iPadOS device; Tap the device you're having issues with; ...

The Genius Bar is for tech support only. If you want to learn how to use your products, Apple has other in-store options. Apple Stores are always so busy that you should make an appointment in ...

The people staffing Apple’s Genius Bar, the company’s in-store customer support center, seem like an affable lot. That doesn’t mean they don’t have plenty of battle stories. When I ...

Uncover secrets from the Genius Bar at Apple Stores, offering tips for a better customer experience. Business Insider Subscribe Newsletters ...

He sits on a stool beside Law at the “360 design” Genius Bar, a new format that encourages the collaborative customer-Genius interaction that Apple instills in its employees during training.

Genius airs on Nat Geo on Tuesdays at 9pm Eastern (8pm Central). If you missed the first episode you can watch it online for free—even if you don’t have Nat Geo in your cable TV package.

To make an appointment with a Genius at an Apple Store (which is free), go to the Genius Bar page on Apple’s website (here are the links to the U.S., U.K., Canada, and Australia.)This page ...

Several months ago, the process of signing up for a Genius Bar reservation changed and now requires using an Apple ID to register. Today, Apple has again updated the Genius Bar reservation workflow.

2. Make an appointment. Don’t drop in at an Apple Store unannounced. The Genius Bar is incredibly popular. Just show up and you’ll likely have to wait several hours before your name is called.

A trip to Apple's Genius Bar yields a tip from one of the resident geniuses: to get better battery life, you should turn off your phone. David Carnoy Executive Editor / Reviews Executive Editor ...