Just steps away from the bustling casino floor at Caesars Virginia, a hidden oasis awaits those seeking relaxation.

A front desk worker at the Dan'l Webster Inn and Spa on Main Street in Sandwich spotted the fire on a security camera just before 1 a.m. and called 911.

“If a front desk agent was able to do something extra to make your stay an amazing one, give them a tip as a thank you,” recommends Dandashy. “My rule of thumb for tipping: Tip AFTER an ...

Technology Used by Hotel Front Desk Agents. Hotel front desk agents are the first line of customer support in the hospitality industry. They greet customers, assign rooms, schedule meeting halls ...

10. THERE’S ONE SUREFIRE WAY TO GET AN UPGRADE. Here is one of the top lies that come out of a front desk agent’s mouth: “All the rooms are basically the same, sir.” Bull.

The front office manger or front desk supervisor overseas all front office operations for the hotel. As staff manager, this individual schedules employees to ensure that there is proper coverage ...

Personally, I’m on team check out at the hotel desk, as a minimum it will always be the most polite thing to do to express gratitude for a pleasant stay.