“If a front desk agent was able to do something extra to make your stay an amazing one, give them a tip as a thank you,” recommends Dandashy. “My rule of thumb for tipping: Tip AFTER an ...

More insider info from Tomsky includes "Standard LIES That Spew from the Mouth of a Front Desk Agent." Among them: "All the rooms are basically the same." "Of course I remember you!

By Jacob Tomsky. Jacob has worked on the front lines of hotels for more than a decade, starting as a lowly valet in New Orleans and ultimately landing at a front desk in New York City.

It’s an act of kindness, but it also makes the front-desk agent a little nervous in a good way, because it's like, ‘Oh, this person is coming, and they're going to make sure that I did a good ...

Front desk agents work hard to ensure they’re communicating as effectively at possible. Having a guest sneer or roll their eyes when they hear a slight accent is not only unnecessary, but also ...

Temp Job: Front Desk Receptionist at St. Regis Bal Harbour, Florida. Austin, the friendly front desk agent checking me in at the St. Regis Bal Harbour, probably didn’t know it, but about an hour ...

Hotel front desk agents are the first line of customer support in the hospitality industry. They greet customers, assign rooms, schedule meeting halls, accept payment, dole out room keys and ...

Davonne Reaves started her career working front desk at a hotel. She now co-owns three hotels and runs a successful business. Two years later I moved to another company in an associate role, where ...

Positive, enthusiastic, sociable and infectious are all words to describe MCM Elegante’s Front Desk Agent Chandler Matthews. Matthews was born and raised in Beaumont but currently lives in Port ...