Whether you’re on the IT team at a company or work for a managed service provider (MSP), a help desk ticketing tool is a must for providing solid tech support. These applications give IT staff and end ...

LEICESTER, England, March 14, 2011 /PRNewswire/ -- NeuQs Free help desk, (http://www.neuqs.com/) the Silverlight web-based help desk support system ensures a rich ...

IT management and help desk software can help maintain the technical side of your business, but costly packages designed for big companies don’t scale well to smaller businesses. I’ve already ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. Spiceworks Cloud Help Desk might be a no-frills ticketing ...

If you're looking to automate your help desk look no further than these 10 popular help desk ticket tools that can help you create a more streamlined customer service experience. Help desk software is ...

The rise of social media should horrify any company with crappy customer service. Right now, with minimal effort, any disgruntled customer can use a service like Twitter to voice their complaints to ...

GroupLink is offering its help desk software, everything HelpDesk, for free to K-12 schools and higher education institutions. The free version of everything HelpDesk is a "lite" version and, ...

Support ticket numbers are on the rise in businesses across the country, as organizations deal with more complex applications and a growing number of devices. Whether your business provides technical ...

Software Advice, a Gartner company, has a team of unbiased software advisors that review thousands of software systems. You tell us what type of software you’re looking for and we’ll provide you with ...

This is a comprehensive list of the best web-based project management software, covering features, pricing, and more. Use this guide to find your best fit. While some people like the option of ...