"Based on OpenAI’s GPT-3, Microsoft’s new Dynamics 365 Copilot is an extension to its existing CRM and ERP software, working alongside those applications to assist in answering questions ...

We then compiled a list of the seven best free CRMs so you can make the best choice for your unique needs. Zoho CRM is a cloud-based CRM application that helps sales teams manage their customer ...

Gartner defines CRM Customer Engagement Center (CEC) as the market for software applications used to provide customer service and support by engaging both proactively and reactively with customers ...