There are established laws and rules that govern labor and norms within a formal organization. An organizational chart would be an example of documented structure. Informal organizations often are ...

If you are attending an event, formal or informal, it is important to have a certain level of etiquette to convey respect to ...

Even in business settings, not all relationships are covered by market norms where formal contracts usually define deliverables ... The advice seeker picks up the bill — it’s your turn next time.

However, problems often occur when those who promote and implement technological change ignore the existence of formal and informal norms. If managers overlook the culture of employees who are ...

After discussing the basic information about a concern, OIEC analyzes the incident to determine if a formal or informal resolution process is most appropriate based on the severity and pervasiveness ...