It's a pain she recognizes, having experienced tragic loss, food insecurity and homelessness. In 2019, McManus’ sister died days after giving birth to her third daughter.

Coates volunteered at the nonprofit Crooked Creek Food Pantry, at 6940 N. Michigan Road, for 4.5 years until being hired part time in 2024. But he doesn’t like to talk about himself.

The West End Food Pantry lost a beloved volunteer in a crash last month. Newswatch 16's Emily Kress shows us how her service is being honored.