It teaches cabin crew the importance of never assuming why a passenger has pressed the flight attendant call button above ...

For example, on the Los Angeles to New York routes, the flight attendant call button is getting pushed 40% more often than in 2023. "First-class travelers now demand responses in under two ...

It teaches cabin crew the importance of never assuming why a passenger has pressed the flight attendant call button above their seat. In 99% of cases, they will request a Coke, water, or an extra bag ...