That was how I felt a couple of days ago when I came across some tweets discussing how 65% of employees would like more feedback than they currently get. Since I sometimes write about feedback ...

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Customer feedback is one of the quickest and most efficient ways to improve your business. After all, who would know better than your customers what you do well and what could use improvement? The ...

Feedback is a manager’s best tool, but it’s only effective when it’s delivered properly. Positive feedback is typically straightforward and easy to provide, but negative feedback can be more ...

When feedback is not specific and behavioral, it’s not actionable. Heck, it’s not even comprehensible. Give vague, constructive feedback to a conscientious person and expect them to take an ...

T hink back to your time as a student. How did you experience feedback from your own instructors? Did reading their comments on your work bring moments of elation? Pride? Disappointment?

How can he focus his attention on turning things around? Negative feedback—even so-called “constructive” feedback—is highly stressful. When a manager tells us what we’re doing wrong or ...

Giving performance feedback is a part of every people leader’s job. And yet, in my work with these leaders and teams, I’ve found that they often have negative mental models of what a ...