Customer satisfaction is a significant factor in business success. I’ve compiled a list of the top things I’ve found customers value when receiving excellent customer service.

In some contexts, outsourcing customer service or having virtual call centers is an effective option. This is especially true for small companies or startups that do not have the budget to provide ...

“Congratulations to all our winners and thank you to all our customer-focused team members, who show every day that an excellent customer experience starts with us. We know you will continue to lead ...

Disability Law ADA Doesn't Require Employer to Keep Customer-Facing Employee Whose Tourette's Leads Him to Use Slurs The court reasoned that "excellent customer service is an essential function of ...

My own provider, NineStar Connect, is a co-op. As a customer I am a co-owner. Their customer service is excellent. When I call, I speak to someone at their headquarters, which is a nearby town.