Renowned psychologists Drs. John and Julie Gottman have a beautiful way of describing this process—referring to it as the “emotional bank account.” When two people come together in a ...

A withdrawal may occur when a leader chooses to undermine the ability of their team and constantly micromanages them. Thank you for reading Nation.Africa Show plans Having looked at the fact that in ...

In my view, one of the ways that trust can be built in the workplace is by using the emotional bank concept. I first encountered this concept in the book The 7 Habits of Highly Effective People by ...