Make Sure Your ‘Emotional Bank Account’ Is in the Green Learn from relationship experts about the emotional bank account, a framework to keep you on track to invest in your relationship.

A withdrawal from the emotional bank account could look like Peter having his head in his phone, not noticing Jenny’s attempt to connect. Or, Peter could reject the bid, “ What?!

About the Book: Straight A Leadership: Alignment, Action, Accountability (Fire Starter Publishing, 2009, ISBN: 0-9840794-1-6, $18.00) is available at bookstores nationwide, major online ...

In my view, one of the ways that trust can be built in the workplace is by using the emotional bank concept. I first encountered this concept in the book The 7 Habits of Highly Effective People by ...