In a series of experiments, researchers found that people who included a smiley face symbol, emoji or emoticon in their work emails were perceived as less competent than those who didn't.

Now, an international team co-led by Hiroshima University and RIKEN has found a fix: giving androids a "thinking face." Their study reveals that when robots squint and furrow their brow while ...

Now, an international team co-led by Hiroshima University and RIKEN has found a fix: giving androids a “thinking face.” Their study reveals that when robots squint and furrow their brow while ...