Cresta, the leading contact center AI platform for human and AI agents, announced its expansion of its Agent Assist and Conversation Intelligence solutions to email-based customer support today, ...

7. Select from the Chat with us, Have us call you, or Email us options where available. Depending on the nature of your issue, you'll see up to three different options for contacting customer support.

Apple Support can be contacted by phone or chat quickly and easily 24/7. Find out the best number to call and what tech issues they can help with.

Customer communication automation refers to using technology to manage customer interactions across channels like email, SMS, ...

If you’ve seen a doc arrive inside a chat bubble that looks like a little card—sometimes with the first page preview, ...

Twitch adds phone-verified chat, expands email authentication settings as users face ‘hate raids’ Amanda Silberling 11:29 AM PDT · September 29, 2021 ...

Since launch, rooms in Google Chat have had conversations grouped into threads. This approach made sense for some, but was a barrier to high-volume teams and contrasted with Slack.