Microsoft provided near- and longer-term updates about its ERP and CRM wares at its Convergence conference for its ERP and CRM customers and partners on April 11.

Both CRM and ERP systems handle contacts, companies, quotes, orders and forecasts… and they may handle line-item configuration, bundles, delivery schedules and invoices. Where does one start and ...

ERP vs. CRM: At a Glance An ERP system serves as a central database to integrate and facilitate automations and efficient resource allocation—including funding—between company functions.

To choose the right CRM vs ERP tools, start by understanding your business’s needs, goals, and budget. For a CRM, consider your team size, customer interaction complexity, and required features ...

CRM and ERP System Integration Not all processes are aimed at customers, however, so there is something to be said for not integrating CRM and ERP too closely. This is often reflected in the types of ...

By integrating CRM with ERP, sales can gain insight into invoices and tickets, information that's typically stored in the ERP. After all, if a customer has not paid their bill, it's not the time ...

Enterprise solutions provider Altron Digital Business Microsoft Dynamics 365 Managed Services is a comprehensive solution for organisations struggling to maintain stable and efficient ERP and CRM ...

The 1990s saw ERP (enterprise resource planning) or back office programs taking center stage in the enterprise applications market. The increasing awareness of what constitutes ERP software and ...

But, generally, ERP and CRM systems tend to remain separate, as their contrasting architectures make them difficult to integrate. Rather than invest time and manpower in bringing the systems together, ...