It is available for purchase for Dynamics 365 Sales Professional and Salesforce. Pricing will remain the same at $40 per user per month. New users can get started with a free trial on the Viva ...

Microsoft Dynamics 365, a software system portfolio that includes a variety of solutions to assist with customer insights, sales, and other tasks, has announced the inclusion of generative AI to ...

Microsoft Dynamics 365 is a CRM and ERP platform with modules for sales, finance, HR, and supply chain management.; Dynamics 365 can help you make data-driven decisions, enhance your customer ...

The second phase of the Dynamics project went live in May 2022, removing the old, obsolete sales and opportunity management system and putting everything into Dynamics 365. Linking many footprints on ...

Suitable options can include Dynamics 365 Finance, Supply Chain Management, Sales, and Customer Service solutions. Once a solution is selected, the organization can proceed with deployment planning.

Microsoft includes Viva Sales in its Dynamics 365 Enterprise and Dynamics 365 Premium licensing. Organizations using other CRM systems, such as Salesforce.com's product, ...

A new AI-based extension to the company's Dynamics 365 CRM and ERP platform can automatically generate answers to customer emails, suggest marketing and sales campaigns, and summarize Teams chat ...

Dynamics — Microsoft’s combination customer relationship management and enterprise resource planning platform for sales, service, project management and operations — isn’t just for large ...

Sales Agent and Sales Chat, unveiled Wednesday morning, are designed to work in conjunction with Microsoft’s own Dynamics 365 business applications and with Salesforce, whose CEO, Marc Benioff ...

Microsoft said these agents for Dynamics 365 will continue to learn and handle new situations as they happen. Agents will work to improve their quality of service based on how issues are resolved.