Hot on the heels of Salesforce's announcement last month of artificial intelligence agents for sales, Microsoft on Monday announced it will make ten agents available in Dynamics 365 for use in ...

New integrations with the Microsoft Teams collaboration app will aim to help sales teams ... helping with stock levels and cash flow. Teams And Dynamics 365 Field Service New customer engagement ...

The company has also added new sales forecasting tools and Dynamics 365 Sales Engagement Center ... customers predict and accelerate their cash flow. It’s designed specifically to identify ...

Microsoft Dynamics 365 is a customer relationship management tool ideal for sales and marketing teams ... businesses the ability to analyze and process operational data. This, in turn, creates ...

“We are committed to really bringing together the collaboration platform and the business process layer ... directly into the Dynamics 365 console. In a sales example Taylor says, “We ...

The Suplari library has more than 175 insights to manage demand, spend and cash flow ... process automation that is going to be AI first and collaboration first.” He said that Dynamics 365 sales ...

The new offering, which will be available starting this fall, will include financials, field service, sales ... spanning both business process (Dynamics 365) and productivity (Office 365).

It's also possible to integrate Microsoft CRM Dynamics 365 with an online chat tool, so that saved chat summaries can be sent to customers once a problem is resolved. Marketing and sales A ...

Microsoft on Monday introduced new Microsoft Dynamics 365 "Copilot" artificial intelligence (AI) capabilities to help sales teams. Copilot AI hooks into Microsoft 365 Graph data, as well as ...

Sales Agent and Sales Chat, unveiled Wednesday morning, are designed to work in conjunction with Microsoft’s own Dynamics 365 business applications and with Salesforce, whose CEO, Marc Benioff ...