Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency.

With the UAE leading the way in AI readiness in the Middle East, IT Max Global and Microsoft recently co-hosted a series of executive roundtables in Abu Dhabi and Dubai, focusing on the topic ...

Microsoft Dynamics 365 Customer Insights is a great example of how a CDP solution can be strengthened by incorporating GenAI. (Disclosure: Microsoft is a client of C5i.) How can we leverage the ...

Subsequently, Microsoft Dynamics 365 is filled with a wide range of AI features in virtually all of its modules, from Sales and Service to Project Operations and Customer Insights.

Cloud-Native, AI-Ready, and Modular by Design Modern business systems must be agile—and Dynamics is built for it. Operating ...

Data security specialist Druva announced extended support in Microsoft environments, specifically Microsoft 365 Dynamics Sales and Customer Service CRM modules. That comes in the company's Data ...

Power Platform extends the core capabilities of Dynamics 365 to deliver scalable digital transformation tailored to real ...

The integrations announced features integrated revenue insights across Microsoft 365. The new Microsoft Graph Connector for Gong integrates their rich customer interaction data and revenue ...

Discover how legacy systems hurt UK business performance. Learn how Microsoft Dynamics 365 helps eliminate inefficiencies, ...