Organizations increasingly are using Dynamics 365 -- from ExxonMobil in the energy industry and Virgin Atlantic in transportation to the Miami Heat professional basketball team in sports ...

and customer inquiries are routed to the most qualified team members—all while using innovative AI to provide actionable insights. Microsoft Dynamics 365 CRM offers just that, with features like ...

With over 400,000 residential and commercial customers, AEP Energy is using Microsoft Dynamics 365 Customer Insights to empower its marketing, sales and customer service professionals to gain a ...