Diverse images of older adults can help combat ageism — and tap in to a growing customer base More work is needed to show older adults on the job, with family and using mobility-devices, AARP found.

The customer service agent has the opportunity to demonstrate compassion in the situation and turn the negative situation into a positive one. Both sides win. But, racism motivated by hate is ...

Talkdesk artificial intelligence-powered solutions will accelerate Cegeka’s goal to enhance customer engagement and provide exceptional quality support across multiple channelsPALO ALTO, Calif ...