How AI is Changing Social Security Customer Service

The SSA's "digital first" push means its AI chatbot is answering more and more customer service calls. Older Americans share ...
Forbes

We Have Been Disabled: How The Pandemic Has Proven The Social Model Of Disability

For those who have never heard of the social model of disability it is best explained as the civil rights view of disablement. It separates impairment from disability and focuses on the responsibility ...
GovCon Wire

VA Awards 4 Spots on Medical Disability Exam Support IDIQ

The Department of Veterans Affairs has awarded four companies positions on a follow-on, indefinite-delivery/indefinite-quantity contract to provide medical disability ...
MarketWatch

Social Security could change eligibility rules for disability — blocking benefits for 750,000 disabled Americans

The Social Security Administration could change the job and age criteria that helps determine disability eligibility — meaning that 750,000 disabled Americans could be unable to get such benefits. The ...
The Conversation

Social connections, service access, language: how disability can make things even harder for refugees

Dr Tadgh McMahon is employed at SSI and is an Adjunct Senior Lecturer at Flinders University. This research was undertaken jointly by researchers at the Institute for Culture and Society, Western ...