This article follows the Direct Message methodology, designed to cut through the noise and reveal the deeper truths behind the stories we live. When I began studying how workplace culture impacts ...

This Q&A is part of Observer’s Expert Insights series, where industry leaders, innovators and strategists distill years of experience into direct, practical takeaways and deliver clarity on the issues ...

When leaders act from a place of curiosity and empathy, they create a workplace culture that supports employees and their ...

These six books can help ease tensions. By Louisa Kamps Earlier in my career, I worked for a hot-tempered woman who, according to an office rumor, had thrown a shoe at one of my predecessors. Rattled ...

Breaking the stigma around mental health starts with open conversations, education, and empathy. We’ve roped in Netcare Akeso ...

Most of us don’t wake up eager for a difficult conversation. By their very nature, these conversations can feel uncomfortable, challenging, and awkward. You’ve likely faced one you dreaded, put off, ...

In 2011 I wrote an article for Investopedia about the challenges people who were not laid off faced in the aftermath of layoffs. At the time, the focus was on heavier workloads, frozen raises, and the ...

The justices rejected an appeals court’s requirement that members of majority groups meet a heightened standard to win employment discrimination cases. By Adam Liptak Reporting from Washington The ...