Optimized for large contact centers that deal with complex conversations across voice and messaging channels, Google Cloud Dialogflow CX extends UJET’s capabilities to a broader set of use cases ...

Learn More Avaya has extended the capabilities of its contact center platforms to include an enhanced version of Google Cloud Dialogflow CX. This can be employed to create virtual agents infused ...

Google’s solution for creating conversational Actions is called Dialogflow and today the Enterprise Edition is now generally available. Back in November, Google released a beta version of ...