When just about all business activity — both with customers and employees — was hurriedly moved to digital a few months ago, one could be forgiven for not paying close attention to the nuances of the ...

Harvard Business Review lauds the collaborative prompt “How might we” (HMW) as the “one secret phrase that all top innovators use.” And it’s certainly known as the quickest way to shift design teams ...

I've designed innovation workshops for some of the world's largest enterprise brands. The same four teaching principles work ...

It has probably happened to most of us. We walk out of a team brainstorming session designed to bubble ideas to the surface. But once the meeting afterglow has dissipated and we examine the results in ...