President Joe Biden on Saturday signed into law the Government Service Delivery Improvement Act, legislation that targets improving customer service interactions with the government.. The bill was ...

The Government Service Delivery Improvement Act is a natural follow-up to the 21st Century IDEA Act, which Khanna introduced in 2018 and then-President Donald Trump signed into law. That legislation ...

Legislators introduce Rural Mail Delivery Improvement Act after report finds significant mail delays U.S. Sens. Tina Smith and Amy Klobuchar and U.S. Rep. Pete Stauber are demanding action ...

President Donald Trump signed the 21st Century IDEA into law in December 2018, but without increased funding to roll out new ...

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Beyond ‘Repeal and Replace’: Physicians Renew The Call For Delivery System Improvement. Robert Pearl; Norman Chenven; July 12, 2017 Doi: 10.1377/forefront.20170712.061019 ...

Five contractors have become founding members of a new Centre for Construction Best Practice (CCBP), in a coordinated drive ...

Displayed in some post offices are the words, "Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds." Recently, ...

Delivery room management interventions have been successfully implemented via collaborative quality improvement (QI) projects. However, it is unknown whether these successes translate to ...