If that customer keeps the goods, Decathlon has automated the transaction ... These include RFID-based basket checkouts that automatically read the 98 per cent of Decathlon’s 100,000 products ...

customer questions and service requests is the UK division of French multinational, Decathlon. It had to cope with, among other things, a 4.5x increase in in-bound Facebook Messenger requests in just ...

Using market basket analysis, the client wanted to- Improve marketing effectiveness Create personalized campaigns Track retail market trends Analyze their customer’s buying behavior “Market ...

Dubreuil believes that digital can be a vital tool to tap into its customer’s needs. One example is through the co-designing of its products. Dubreuil says that while Decathlon is conscious to ...

Much of that figure is due to the opening last weekend of sporting goods store Decathlon in 63,000 square ... Binch says the store is focused on customer experience and the robots allow the ...