Researchers have developed a novel copper-based alloy that exhibits a special shape memory effect at temperatures as low as -200°C. The work has been published in the journal Communications ...

“Working with Decagon was like hiring 65 agents overnight,” said Thatcher Foster, vice president of customer services at Bilt. “We get 60,000 tickets per month.

Decagon believes that AI agents shouldn’t be “black boxes” and that every action and decision should be transparent, giving customer support teams full control to update, train and build on ...

Decagon says its enhanced customer service chatbots are the result of combining a mix of third-party large language models with several of its own, fine-tuned AI algorithms.

Decagon, the leading innovator in conversational AI agents for customer experience, today announced it has been named to the 2025 Forbes AI 50 — Forbes' annual list of the most promising ...

Decagon’s CEO Jesse Zhang says his company’s AI software has won time and again. By Rashi Shrivastava, Forbes Staff. Rashi Shrivastava is a staff writer covering AI and startups.

Decagon, which set out on an ambitious mission in 2018 to enable exceptional young Nigerians to launch careers as world class software engineers has now graduated 10 cohorts with over 500 software ...

“Agentic AI from Decagon and Regal should enable us to reduce the cost of customer support by 25-50% while significantly improving quality,” says Bryce Maddock, CEO, TaskUs.

Decagon Raises $131M at $1.5B Valuation to Deliver Concierge Customer Experience with AI Agents Latest round of funding propels Decagon past unicorn status just one year after coming out of ...