No, I’m not kidding. Everyone on Reddit loves Dallas 311, the service request line and app. It’s a very wholesome thread full of stories of Dallas employees quickly, promptly, and kindly taking care ...

Dallas doesn’t disconnect service when temperatures peak ... can either email dwupaymentplan@dallas.gov, request it through the city’s 311 app, call the water department at 214-651-1441 ...

Dallas has 320,491 active service lines. As of Nov. 7 ... DWU can do it for free upon request by calling the 311 non-emergency line or using the app or website. The department can be contacted ...