Up until April 12, 2024, DTE charged customers needing a gas meter upgrade for generators a flat fee of $485. But now they’re billing customers for both labor and materials.

“Our goal is to communicate really, really transparently, with all of the 2.3 million meters and homes and businesses that we serve but we know we can get better at that,” said Lauer.

This 15-minute natural gas meter safety inspection is free. Inspections will be performed either by a DTE employee, or a representative of DTE’s approved vendor, RECONN.

If DTE has to cut your line, it could cost thousands to restore. Most homes built in the last few decades have gas meters outside but there are thousands, mostly in older homes, that don't.

GRAND RAPIDS, Mich. (WOOD) — Around 18,000 DTE Energy customers across the state are overdue for their indoor meter inspections and are at risk of having their services shut off, the utility says.

"Safety is DTE’s top priority, and we remind everyone to follow these steps if you smell or suspect a natural gas leak: leave the area, call 911 and then call DTE’s leak hotline at 800-947-5000." ...