In this episode we hear from Erik Tonkin, the owner of Sellwood Cycle Repair who celebrates his 30th anniversary with the shop this year. Tonkin at a cyclocross race in October 2007. (Photo: Jonathan ...

This trend brings the overall average repair cycle time to 22.3 days—1.0 day shorter than in 2023, and a hopeful sign for customer expectations in claims processing.

The average repair cycle time from first notice of loss (FNOL) to returning the vehicle to the claimant is now 23.1 days, an increase of 6.2 days from 2022 levels.

San Francisco-based Timbuk2, famous for its ubiquitous messenger bags, has launched the Timbuk2 Life Cycle — a robust environmental responsibility program to reduce, reuse, repair, recycle, and ...

Following are some key findings of the 2024 study: Relief for repair cycle times: The overall average repair cycle time in this year’s study is 22.3 days, down 1.0 day from the 2023 study.