Adidas have released a statement warning customers that their personal information may have been compromised in a cyber ...

The sportswear giant said the cyber attack, which exposed customer details, was caused by unauthorised access to a third ...

There are some benefits to having a remote help desk that include: Although a help desk and a customer service desk both provide user support, a help desk focuses primarily on technical issues. If you ...

Scams just keep popping up when you Google. On Monday, I found what appeared to be impostors of customer service for Delta and Coinbase, the cryptocurrency company, in the “People also ask ...

The help desk software market is growing rapidly ... Forbes Advisor considered ease of use, affordability, customer service and features, such as ticket management, knowledge base management ...