You might be running a startup and spend hours each day replying to customer queries, tracking orders, and manually following up on leads, but eventually burn out. AI CRM Tools are your savior and can ...

CRM magazine presents its seventh annual rundown of the leading companies and hottest trends in customer relationship management.

Earlier this year, however, IT service management (ITSM) leader ServiceNow took direct aim at Salesforce by announcing, “We are in CRM.” The company already has a market leading customer ...

It’s long been known that excellent customer service is critical for companies’ bottom lines, and the numbers continue to support that. Research from The Harvard Business Review found that customers ...

Logik.ai’s CPQ technology will expand ServiceNow’s CRM portfolio and complement its service management solutions.

ServiceNow's acquisition of Logik.ai represents the company's continued strategic expansion into the CRM space, while furthering its vision of becoming the enterprise ‘orchestrator of AI’ ...

Founded in 1999, Salesforce remains one of the world's most popular and trusted software companies. At its core, Salesforce ...

Logik.ai integrates AI into its modern CPQ solution to accelerate the entire transaction management cycle through an advanced ...

CRM Buyer spoke with QueryPal CEO Dev Nag about how AI-driven CRM tools cut costs, improve support efficiency, and elevate ...

Not all enterprise AI projects are successful. But for the winning approaches, patterns are emerging. Blue Star Ltd's ...