The U.S. Postal Service was sharing the postal addresses of its online customers with advertising and tech giants Meta, LinkedIn and Snap, TechCrunch has found. On Wednesday, the USPS said it ...

Microsoft's LinkedIn has been sued by Premium customers who said the business-focused social media platform disclosed their private messages to third parties without permission to train generative ...

Your customer service team interacts directly with your customers, especially when they have a problem. As a result, they’re a crucial part of driving customer satisfaction and building brand ...

In a LinkedIn post on Thursday, Sarah Wight, a lawyer and vice president for the company, confirmed that LinkedIn did not disclose customers' private messages for AI training. "We never did that ...

Read Full Bio. Nancy Chen. April 7, 2023 / 8:10 PM EDT / CBS News Tech to blame for worsening customer service? Is technology to blame for worsening customer service? 02:00.

Members can also delete data LinkedIn has stored or LinkedIn activity by filling out a deletion form. Saleen Martin is a reporter on USA TODAY's NOW team. She is from Norfolk, Virginia – the 757.

→ Customer service is getting worse—and so are customers From the September 30th 2023 edition Discover stories from this section and more in the list of contents ...