Customer satisfaction with U.S. federal government services jumped 2.9% to a score of 68.2 out of 100 this year, according to the American Customer Satisfaction Index Federal Government Report 2023.

Customer satisfaction for cable television is up by almost 7%, internet services by 3%, and personal computers by 3%. You may be surprised by who customers love the most.

The Management Top 250 ranking compares companies using the late management guru Peter Drucker’s principles. Companies are graded in five categories: customer satisfaction, innovation, social ...

The American Customer Satisfaction Index Travel Study for 2025 was based on 16,771 completed surveys. Respondents were contacted at random via email from April 2024 through March 2025.