Location-agnostic leadership prioritizes building connected teams, cross-functional alignment, customer obsession and ...

In today's hyper-connected world, passive customer engagement is no longer enough — businesses must proactively deliver ...

Through an on-demand business model and prioritising the customer, Universal Graphix Limited is a signage company on the move ...

Chewy beats Q1 estimates with strong customer spending, rising sales per customer, and growth potential in vet clinics. Learn ...

WALTHAM, Mass.--(BUSINESS WIRE)--Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation Company TM, today announced Forrester Research has named Pega a Leader in The Forrester Wave TM ...

Costco is looking toward technology to improve the customer experience at its brick-and-mortar and online stores without significantly changing the retail giant’s business strategy, the company ...

A 2023 survey of small business owners by Microsoft revealed that only 10% of small businesses with up to 24 employees “know how to use AI for their work-related tasks,” while 67% “say they ...

Discover the best small business CRM for your team. Compare pricing and features to find the right fit for customer relationship management.

NEW YORK--(BUSINESS WIRE)--Zeta Global (NYSE: ZETA), the AI-powered marketing cloud, today announced that Pamela Lord has been appointed as its President of Customer Relationship Management (CRM ...