Simon Severino is the CEO of Strategy Sprints™. Author of "Strategy Sprints", global speaker on Agile Strategy and Agile Sales. Customer relationship management (CRM) is important in any ...

According to Gartner, CRM software totaled $26.3 billion in 2015 and predicts that that figure will continue to rise through 2018. At its core, customer relationship management is simple.

Using Customer Relationship Management to Grow Your Business CRM software makes it easier for businesses to manage their customer base. This software aggregates information into one convenient ...

We list the best CRM for small business, to make it simple and easy to set up and manage a contact platform for customers, staff, and suppliers. Customer Relationship Management (CRM) software’s ...

One negative aspect of the customer relationship with management comes from perceived familiarity. It is in a company's best interest to make sure every customer feels important and special, but ...

A CRM should be a collaborative hub for fueling business growth A good CRM should elevate the level of collaboration inside an organization, within and across teams, departments, and offices ...

The Gist Journey to loyalty. The ultimate goal of customer relationship management (CRM) software is to personalize individual customer experiences at every point along their journey from prospect ...

Customer relationship management and supply chain management integration strategies can help you create a more effective workflow. In fact, technology makes it easier than ever to accomplish this ...

AI is accelerating the evolution of customer relationship management (CRM), with agentic AI, a shift to targeted use cases, and workforce realignments on the horizon.

Comparing CRMs: Customer Relationship Management Systems March 24, 2014 / 3:00 AM EDT / CBS New York Maintaining good customer and industry partner relations is key when operating any business.