Amazon, Google, Walmart, OpenAI, and Shopify are racing to build AI assistants that can shop for you — while blocking rivals ...

Relationship marketing is more than just sending “Happy Birthday” emails or offering loyalty points to your customers. It is ...

Practical innovations like in-app live chat, push payments and digital self-service aren’t just about being trendy.

Rocket CRM, a technology provider, has introduced enhancements to its CRM automation system, designed to streamline customer ...

Wells Fargo expanded its relationship to deploy agentic AI tools across the bank. As an early adopter of Google Agentspace, ...

Mria CRM brings customer relationship management into Jira, the platform of choice for managing product delivery, support and ...

The group accessed a Google corporate account with Salesforce, which supplies customer relationship management services.

Form a cross-functional governance team consisting of security, IT, compliance and business leaders to ensure a unified ...

The High Court of the Federal Capital Territory (FCT) in Abuja has ordered Zenith Bank and the Nigeria Police Force (NPF) to ...

Rocket CRM, a customer relationship management platform designed for modern teams, has expanded its system architecture with new automation capabilities that aim to help businesses improve ...

The U.S. insurance giant tells state regulators that Social Security numbers were among the personal information stolen in ...

The Customer Relationship Management Conference (CRMC) 2025 will take place from June 4–6, 2025, at the Hilton Chicago. The event gathers retail and consumer-facing brands to sh ...