Companies that focus on long-term partnerships instead of one-off transactions are better able to build a scalable revenue model, establish brand trust and define the marketplace. However, this type ...

Verizon today announced the next evolution of its multi-year consumer business transformation, with a strong value commitment ...

Learn how Senior Director of Loyalty and CRM Rachel Dorfman and her peers work in tandem to help the company’s customers ...

AI is accelerating the evolution of customer relationship management (CRM), with agentic AI, a shift to targeted use cases, and workforce realignments on the horizon. AI has the potential to ...

In Schedule 1, unlocking customers is extremely important in dictating the success of your business and here is how to get more.

The beginning of a customer relationship determines its outcome As you know, sales reps are great at building relationships with buyers. Trusting relationships are a huge component of a buyer's ...

A Nigerian businesswoman shared what happened after she turned down her customer’s marriage proposal. She shared her reason ...

Commissions do not affect our editors' opinions or evaluations. Customer relationship management (CRM) software can help businesses in numerous fields streamline customer interactions, improve ...

Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation CompanyTM, today announced Forrester Research has named Pega a Leader in The Forrester WaveTM: Customer Relationship Management (CRM ...

The Office of the Maryland Comptroller announced Thursday that its launched a new website.Officials say the new modernized ...

The Smart Energy Consumer Collaborative (SECC) has released its “ 2025 State of the Consume r” report, offering insights into ...

Customer Relationship Management (CRM) software’s primary goal is to help small businesses foster better relationships with customers. Simple enough. But with so many CRM platforms coming with ...