American Airlines customer relations is available through two methods: this online feedback form or mailing a letter to American Airlines Customer Relations in Phoenix. Either way, you'll want to ...

In a letter to customers, retail giant Marks and Spencer has revealed that personally identifiable information (PII) has been stolen by cybercriminals. This follows the cyberattack that hit M&S which ...

Having said all that — what can you do to keep your shop complaint and problem free? Well, you can start by making customer relations and customer satisfaction the base line of your business. Your ...

Cigna expects to spend up to $150 million this year on the customer relations campaign, which pales in comparison to $7.9 billion in adjusted income from operations and $252 billion in adjusted ...

Editor's take: After acquiring VMware in 2023, Broadcom has wasted no time reshaping the company into a profit-focused operation, often at the expense of good customer relations. The latest move ...

For optimal performance, call centers are usually stacked with technologies like CRM (Customer Relations Management) software, automatic call distribution systems, and other advanced technologies.

Jerry Dubrowski, a JPMorgan Chase spokesman, said in a statement that the bank would “typically mail the customer a letter explaining that we need to hear from them to keep the account open.” ...