In this section, we share examples of customer service representative job descriptions found on Indeed from various industries to help you craft your own. The first job description is a good ...

It’s easy to look at a customer service job and say: “I just talk to people who yell at me all day long about things that aren’t my fault but they blame me anyway…” and to become ...

For the past 20 years, bankers have bought into the notion that products are commodities and that the path to competitive advantage is through a better customer experience. They’re wrong.

Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% made $34,780.

Job Interview Question & Answers for Exceeding Customer Expectations. Employees who deal directly with customers are a company's public face.

Long Island LIRR's first customer service ambassador on the job Justin Peterson, LIRR's first customer service ambassador, uses a tablet to help LIRR customers. (Oct. 18, 2013) Credit: Jeremy Bales ...