HGS has announced the launch of an AI-powered digital customer experience and data innovation center in Waterloo, Ontario, ...

In the digital age, the concept of personalization has evolved beyond simple customer interactions. With advancements in ...

Find out more about digital transformation: what is it and what benefits does it bring?, don't miss it. Read now.

In the African context, digital transformation is often misunderstood as just a matter of adopting new tools or platforms.

Tech to enable humans to work better rather than tech for tech's sake! It'll never catch on- or perhaps it will if Starbucks ...

In an era where customer expectations evolve daily, delivering relevant, timely, and meaningful experiences is no longer a ...

Sales models have undergone considerable change in recent times, with the increasing customer demands being addressed by the ...

Netcracker also provides a number of out-of-the-box scenarios that customers can immediately put into practice, further streamlining the transformation ... to improve customer experience and ...

Agencies have a significant blind spot: a narrow focus on external users, with insufficient attention paid to the internal ...

Discover the top challenges and opportunities for small businesses in 2025, including inflation, talent retention, and ...

Nippon India Mutual Fund (NIMF) today announced the expansion of its strategic partnership with Adobe to elevate its digital ...

Incorporated in Oman in 1989, Dhofar Insurance Company (DIC) is the largest insurance enterprise in Oman. It has a market ...