Think your loyalty perks build trust? Research shows they can actually accelerate churn when expectations aren’t met.

For those unfamiliar, SaveToDB is a powerful and user-friendly add-in for Microsoft Excel that unlocks essential database ...

As customer expectations evolve and the partner network grows, the company is modernizing its program with a partner-first approach—redefining how it collaborates, rewards performance, and delivers ...

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As companies across various sectors embrace digital transformation, one challenge consistently emerges: finding the right ...

The Associated Press is introducing a new program to convene its members and customers for engaging conversations about the future of news. AP Forward is a year-round program that will bring together ...

"With our newly restructured customer service program, customers can expect elevated, exceptional support at every stage of their journey from installation and launch to ongoing service and ...

A compelling loyalty and rewards program can be a significant differentiator in the competitive financial services landscape. These programs can improve customer retention at neobanks, add more ...