Crucial Conversations by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler is a must-read. This is a book about the tools that we can use when having a conversation. This is something that ...

PROVO, Utah, Oct. 13, 2025 /PRNewswire/ -- In a time when public discourse is increasingly defined by polarization, hostility, and silence, Crucial Learning's cofounder and bestselling author Joseph ...

Nothing good ever happens after you hear the words, “Can we talk?” or “I need to talk to you about something.” At that moment, you know you’re about to have a crucial conversation. Crucial ...

My kindergarten teacher was the first to introduce me to the world of books. I have always remembered that first orientation at our tiny public school library, the student ID card that would act as my ...

The odds are good that your nonprofit is not all it could be—not because of ineffective strategy, processes, lack of sponsors or incompetent employees or volunteers. No, I'm sure everyone is brilliant ...

Solution providers often get into the IT business because they have solid technical skills. What they often lack, though, is the ability to effectively build their businesses. That's because they may ...