Gartner says that by 2022 ... into customer engagement last year with the launch of its Intelligent Contact Center (ICC) solution. For its fiscal year 2018, Appian generated sales of $227 million ...
SUNNYVALE, Calif., March 18, 2025 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leader in AI Knowledge Management, today announced the launch ...
Gain, the leader in AI knowledge management, is debuting eGain AI Agent for Contact Center, radically simplifying and improving the performance of agents in contact centers.
10d
Empowers human agents with real-time guidance in the flow of customer conversationsSUNNYVALE, Calif., March 18, 2025 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leader in AI Knowledge Management, to ...
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