Strategic communication represents how a business organization intentionally develops messages and targets them to audiences. A communication plan can help a small business organization achieve its ...

As the real-life impact of the CrowdStrike and Microsoft outage continues to unfold, one thing is clear: building crisis communication strategies is an essential part of leadership. It’s a step that ...

16 February 2007 Communication is something that many people take for granted as they do not realize that 80 per cent of human interaction is misunderstood or misinterpreted to some extent due to poor ...

In the hour of crisis, employees look to the management for direction. The absence of communication from the management can lead to wrong assumptions, as well as the spread of inaccurate and damaging ...

Remote and hybrid working arrangements have amped up the importance of communication tools, but using just one method won’t do. Most companies use email, videoconferencing, instant messaging, texts, ...

Nonprofit mergers can be messy. Staff members often object to uniting fully with another group; board members may be reluctant, too. Even outside supporters might protest a merger, especially when ...

Leaders in many different industries are well-aware of how critical employee engagement is for a company's success. Engaging employees isn't a natural skill, however. Leaders who are interested in ...

It’s no secret that the holiday season is a lifeline for many nonprofits. In fact, 50 percent of charities bring in the bulk of their annual donations from October through December, according to ...

Every business depends upon certain "givens," which range from retaining key personnel, to emergency planning, to credit arrangements. But what happens when a relatively young CEO is killed in an ...

Amid growing concerns about claims denials, rising costs, and uneven health outcomes, customer satisfaction with the nation’s commercial health plans continues to underperform. According to J.D. Power ...