A key advantage of this tool is the ability to gather near real-time customer feedback and make changes more quickly than traditional voice of the customer data-gathering methods, executives said. The ...

Meeting customers' needs: It’s old-school thinking to brush off customer feedback thinking that you’re the expert and your client should just let you do your job.In fact, customer feedback can ...

Absolute Engagement's Julie Littlechild discusses taking client engagement feedback to the next level.

The Vague Critique—“Your email tone is a little off” or “Work on your client presence” let you know that something is off, but not how to act on it.Even though the feedback may sting and ...

Topping the list is client feedback like “just make it pretty,” a phrase as vague as it is frustrating when you’re a designer looking for a toehold to move a project along.

Six companies took away hardware in the Best Multimedia supercategory, including a few firms that are no strangers to the Best of Business awards. Best of Business 2025: Best Multimedia ...

Failure to Give Effective Feedback Can Cost You Dearly Sometimes they learn about this in a formal review. Worse, others learn about it via the gossip mill or casual conversation.